Welcome to the NoorStitch FAQ
We know you may have questions — especially if this is your first time exploring digital embroidery rooted in Arabic and Islamic art. This page is here to help clarify how NoorStitch works, what you can expect, and how to make the most of your experience with us.
If your question isn’t listed here, feel free to contact us — we’re happy to assist.
1. When will the embroidery designs be available?
Our first collection of digital embroidery files is currently in development. We’re taking the time to ensure each design is both artistically beautiful and technically accurate. Subscribe to our newsletter to be the first to know when the shop goes live.
2. What kind of embroidery files will you offer?
We will offer machine-ready embroidery files in a variety of popular formats, including:
- PES (Brother, Babylock)
- DST (Tajima, commercial machines)
- EXP (Melco, Bernina)
- JEF (Janome)
- and more
Each file will be tested and optimized for smooth stitching.
3. Can I use these files with my home embroidery machine?
Yes. NoorStitch designs are made for both hobbyists and professionals. As long as your machine accepts common file formats (like PES, DST, or JEF), you’ll be able to use our designs easily.
4. Will there be free embroidery downloads?
Yes! We plan to release a few free designs exclusively for our early subscribers. Join our mailing list to get access to free patterns and special offers when we launch.
5. Can I sell products made using NoorStitch designs?
Yes, we will offer a personal and small commercial use license with each purchase. That means you may use our designs on physical items (like clothing, bags, gifts) for personal use or to sell in small batches. Reselling or sharing the digital files themselves is not allowed.
6. Will there be support or tutorials for beginners?
Absolutely. We will publish beginner-friendly blog posts and video tutorials to help you understand how to download, load, and stitch our designs with confidence.
7. Do you take custom design requests?
We are not offering custom services at the moment, but we plan to introduce custom Arabic calligraphy embroidery and personalized design options in the future. Stay tuned.
8. Are your designs original?
Yes, all of our designs are original creations — either hand-drawn, digitally illustrated, or crafted from historic art sources, then professionally digitized. We value authenticity and never copy from other designers.
9. Is NoorStitch a marketplace or a personal brand?
NoorStitch is an independent, artist-run platform. It is not a multi-vendor marketplace. All designs are created and curated by our in-house team to ensure consistency, quality, and cultural integrity.
10. How can I support NoorStitch before launch?
If you believe in our mission, here’s how you can help:
- Subscribe to our newsletter
- Follow us on Instagram or Pinterest
- Share our page with creative friends
- Leave us feedback or ideas via the contact form
Every message and share makes a difference. Thank you for being here early.
Still Have Questions?
We’re always listening. Reach out through our contact page and we’ll get back to you as soon as possible.